Privacy Policy
PURPOSE AND SCOPE OF INFO COLLECTION:
The main data collected on futuretime.vn includes: full name, email ID, ID, mobile phone, address, login name, login password. This information is mandatory when purchasing products & services in the Futuretime website. Futuretime will use this information to contact the customers only for the purpose of Customer Purchase, Customer Inquiry, Customer Shipping, General Questions & checking for products and services.
Customers will be solely responsible for the confidentiality and retention of their login name, password and email address. In addition, Customer is responsible for timely notification to futuretime.vn of unauthorized use, misuse, breach of security, retention of third party registration and password to take measures and the appropriate solution.
SCOPE OF USING INFORMATION:
The website futuretime.vn uses the information provided by Customer to:
- Providing services to customers.
- Submitting notices on information exchange activities between customers and website.
- Prevent Customer’s destruction of user accounts or Counterfeit Customer activities.
- Contact and resolve with customers in special cases.
- Do not use Customer’s personal information other than the purpose of confirmation and contact related to the transaction at futuretime.vn.
RETENTION OF INFORMATION:
Personal data of the Customer will be stored until the request for cancellation or the Customer logs in and cancel. Remaining in all cases personal information will be kept confidential client on the server of the website futuretime.vn
ADDRESS OF THE AGENCY COLLECTING AND MANAGING PERSONAL DATA:
CÔNG TY TNHH UNIVERSAL PROCUREMENT SYSTEMS VIỆT NAM
BUYER : UPS VIETNAM CO., LTD.
Địa chỉ : Lầu 9, Unit 9.4A, Tòa nhà Ree Tower, Số 9 đường Đoàn Văn Bơ, P.13, Q.4, HCM.
Email: info@ft.upsv.vn
CUSTOMER SUPPORT FOR EDITING THEIR PERSONAL DATA:
Customer has the right to check, update and adjust their personal information by sending a request to Futuretime. Futuretime will verify the request and provide the update as required.
If there is a breach or exposure of Customer Information, Futuretime will inform those Customers that are affected. Customer can have the choice to edit or delete their personal information from the Futuretime website.
COMMITMENT ON CONFIDENTIALLY KEEPING CUSTOMER’S PERSONAL DATA:
Personal information of the Customer collected through futuretime.vn is kept only for the purpose of contacting the customer for their order on products & services. The collection and use of each Customer’s information is only possible with the consent of the Customer, except where otherwise provided by law. Futuretime is committed to:
- Not to use, transfer, supply or disclose to any third party personal information of Customer without the consent or agree of Customer, except as otherwise provided by law.
- In the event that the information server is hacked by hackers resulting in loss of personal data, Futuretime will be responsible for reporting the incident to the investigating authorities for timely processing and notifying the Customer on the incident.
- Absolute confidentiality of all customer transaction information including billing information, product sales, customer purchases & customer inquiries.
RESOLVING COMPLAINTS REGARDING PRIVACY POLICY:
If you have questions or complaints about Future Time’s Privacy Policy or privacy practices including where a third-party service provider is acting on our behalf, would like to contact & submit a complaint, you can contact us at info@ft.upsv.vn or call the Support number or hotline : +84 (24).3203.3396 / 0924.913.596 . You can also ask us questions about how to submit a privacy complaint and we will endeavor to help.
Future Time takes your privacy questions seriously. A dedicated team reviews your inquiry to determine how best to respond to your question or concern, including those inquiries received in response to an access or download request. In most cases, all substantive contacts receive a response within seven days. In other cases, we may require additional information or let you know that we need more time to respond.
Where your complaint indicates an improvement could be made in our handling of privacy issues, we will take steps to make such an update at the next reasonable opportunity. In the event that a privacy issue has resulted in a negative impact on you or another person, we will take steps to address that with you or that other person.
If you are not satisfied with Future Time’s response, you may refer your complaint to the applicable regulator. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.
When there is a material change to this Privacy Policy, we’ll post a notice on this website at least a week in advance of doing so
For any grievance and comments, you can contact us at info@ft.upsv.vn.